Shipping Information
We offer free worldwide shipping on all orders. Orders are typically processed within 1–3 business days.
Estimated Delivery Times
- United Kingdom: 5–10 business days
- Europe: 7–14 business days
- USA & Canada: 10–20 business days
- Rest of World: 10–25 business days
Once your order has shipped, you will receive a tracking number via email.
Returns Policy
We want you to love your purchase. If you are not completely satisfied, you may return your item within 30 days of receiving it.
To be eligible for a return:
- Item must be unused and in its original packaging
- Proof of purchase is required
How to Return
To start a return, please contact us at our contact page with your order number and reason for return. We will provide you with return instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us immediately with photos and we will arrange a replacement or full refund at no cost to you.