Our Return Policy
We want you to be completely happy with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy from the date of delivery.
Eligibility
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by proof of purchase
Non-Returnable Items
- Items that have been used or damaged by the customer
- Items returned after 30 days of delivery
How to Start a Return
- Contact us via our Contact page with your order number and reason for return
- We will provide you with return instructions and a return address
- Package your item securely and send it back to us
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a faulty or damaged item, we will replace it free of charge. Please contact us with photos of the damage and we'll arrange a replacement straight away.